Privacy Policy
1. GENERAL PROVISIONS.
1.1. This Privacy Policy (hereinafter, “Policy”) is a normative document of “Zoreli” Limited Liability Company (hereinafter, “Company”, “we”) that defines how the Company collects, uses, and shares your personal data and information (personally identifiable information) when you use our websites, digital platforms, other online services or content that reference or are subject to this policy (hereinafter, “Services”). It also describes the policy for handling user interests and demographic data. Please note that the data collected, processed, and used by the Company may vary depending on the user’s interaction with the Company’s Services.
1.2. All terms used on the domain “zoreli” website (hereinafter, “Website”) have the meanings defined by the RA Law on “Personal Data Protection” (hereinafter, “Law”).
1.2.1. “User”, “you”: A natural and/or legal person who voluntarily enters their personal data on the Site,
1.2.2. “Company”, “we”: “Zoreli” LLC, which operates and owns all rights to the website,
1.2.3. “Personal Data”: Any information relating to the User that allows or may allow direct or indirect identification of an individual’s identity,
1.2.4. “Personal Data Subject”: A natural person to whom the personal data relates.
2. PERSONAL DATA PROCESSED IN THE SCOPE OF THE WEBSITE
2.1. Depending on your interactions with the Company, the latter and/or its authorized persons may collect, process, and use personal information directly provided by Users about Users. These include:
- Identification data: name, surname, gender, date of birth,
- Contact data: email address(es), phone number(s), address, postal index,
- Technical data: IP address, internet browser type and version, location, time zone, operating system, and other technical data about the device used to visit the
- Website, User account data: username and password, the User’s interests and preferences, preferences regarding marketing communications from the Company or third parties,
- Usage data: information about how you use the Website.
3. SOURCES OF PERSONAL DATA COLLECTION
3.1. Personal data collected, processed, and used by the Company may be obtained exclusively from the following sources:
- Personal data provided by you during registration on the Company’s website,
- Personal data provided by you while using the Company’s website or obtained through automated data collection systems,
- Personal data provided as a result of you establishing contact with the Company in any other way.
4. PURPOSES OF PERSONAL DATA USE
4.1. Personal data collected about and from you will be used by the Company for the following purposes:
- Improving Services and content provided through the Website,
- Providing personally relevant content, including advertising and marketing messages,
- Identifying an individual,
- Performing customer service and responding to questions and suggestions,
- Establishing contact with you (the Company may periodically send you advertising materials or notifications related to Services or content provided by the Company).
5. PERSONAL DATA DISCLOSURE TO THIRD PARTIES
5.1. For the purposes specified in Clause 4 of the Policy, the Company may share Your personal data with the following parties:
- Third parties to whom the Company may sell or transfer its assets or part thereof, organizations that the Company may acquire or merge with or join. In case of such organizational and legal changes, new owners may use your personal data for the same purposes and in the same manner as specified in this policy,
- Third parties in contractual relationships with the Company and providing technical services, who support the Company in analyzing and understanding the Users’ use of the Website, managing and/or providing content and Services offered by the Company, including payment and subscription processes.
- When sharing personal data with third parties located outside the Republic of Armenia, such data is provided only when the legislative frameworks of the given state ensure proper personal data protection opportunities.
6. SECURITY OF PERSONAL DATA
6.1. The Company ensures appropriate security measures to prevent accidental loss, unauthorized use or access, alteration, or disclosure of the Users’ personal data. The Company limits access to Users’ personal data only to Company employees, persons in contractual relationships with the Company, and third parties on a need-to-know basis. The mentioned commit to processing Users’ personal data only on the Company’s instructions and undertake a confidentiality obligation. The Company ensures the implementation of necessary procedures to monitor personal data protection breaches and, in cases specified by RA legislation, commits to informing Users and the authorized body in the field.
7. CHILDREN’S PRIVACY
7.1. The Company do not knowingly collect personal data from minors. If the Company becomes aware that a minor has provided personal data, the Company reserves the right to immediately delete such data and take necessary actions, including restricting access to its services. Parents or legal guardians who believe that their child has provided personal data should contact us promptly to request its deletion. The Company assumes no liability for any unauthorized use of the Website by minors.
8. RETENTION PERIOD
8.1. Users’ personal data is retained for as long as necessary to achieve the purposes of personal data processing specified in Clause 4 of this policy, unless another period is established by the legislation of the Republic of Armenia. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, applicable legal, regulatory or other requirements, as well as whether we can achieve those purposes through other means.
9. USAGE OF COOKIE FILES
9.1. Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website (hereinafter, “Cookies”).
9.2. Cookies received by the Company through the Website pursue the following purposes:
- Identification and security: Cookies are used to verify your device, identify technical issues and secure Website,
- Performance: Cookies are used to provide appropriate features and improve the browsing experience for users,
- Preferences: Cookies are used to maintain users’ preferences and remember various settings.
- Analytics: Cookies are used to analyze how Website are used, estimate the number of users and data concerning the viewing of certain pages.
9.3. Users can manage the use of certain Cookies at their browser level or in the operating system’s “Preferences” section by setting browser settings to not accept cookies.
9.4. In case of refusing cookie files, it is possible to continue using the Website, but there may be some limitations on the features offered by the Website.
10. RIGHTS OF DATA SUBJECTS
10.1. In the process of collecting, processing, and using Users’ personal data, the Company commits to respecting the following User rights:
- Right of access (to be informed about the processing and use of your personal data and request access to your personal data),
- Right to rectification (request the Company to correct or update your personal data if they are inaccurate or incomplete),
- Right to erasure (request that the Company remove your personal data from its database),
Right to restriction (request that the Company temporarily or permanently cease processing your data, wholly or partially), - Right to object (object to the use of your data for marketing purposes),
- Right to data portability (request electronic copies of your personal data and transfer them to another organization for processing).
To exercise any of these rights, please contact the Company at the email address or phone number specified in the Policy. In the request, please specify: 1) the specific personal data, 2) which of the above rights you wish to exercise.
11. FINAL PROVISIONS
11.1. The Company may make changes or update this policy from time to time by publishing its final version on the Website.
11.2. Each use of the Website is considered consent to the final version of the Policy. Users are encouraged to periodically revisit the Policy to stay informed of updates.
12. CONTACT
12.1. In case of questions or complaints about this policy or the Company’s personal data processing practises, please contact us using email. Email: [email protected] TERMS OF USE Welcome to the official website of the “Zoreli” Limited Liability Company (hereinafter: “Company”, “we”)